Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Use my helpdesk if ...

  • you forgot your username and/or your password
  • you uploaded videos and want to aks for a free premium account
  • you have a technical problem with the website
  • you have found a video that violates a Copyright
  • you have a problem with billing
...and of course for any other topic not listed above.
Or call us at +32/470/25803

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

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